Shipping policy
🚚 Shipping Policy
Last updated: 19th July 2025
At SportCount Australia, we aim to get your order to you quickly and reliably.
📍 Shipping Destinations
We currently ship to Australia and New Zealand only.
⏱️ Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order has shipped.
📦 Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and order size.
| Destination | Estimated Delivery Time | Shipping Method |
|---|---|---|
| Australia | 2–5 business days | Australia Post or Courier |
| New Zealand | 5–10 business days | International Air Mail or Courier |
Note: Delivery times are estimates only and may be affected by external factors beyond our control.
🚚 Tracking Your Order
A tracking number will be provided via email once your order has shipped.
❗ Missed or Wrong Addresses
Please ensure your shipping address is accurate.
We are not responsible for lost packages due to incorrect or incomplete addresses.
📬 Lost or Delayed Packages
If your order hasn’t arrived within the expected timeframe, please contact us at hello@sportcount.com.au.
We’ll do our best to assist, but we cannot guarantee delivery times.